Terms and conditions

 Effective Date: 11/21/24

Welcome to Butcher’s Bounty! These Terms and Conditions govern your access to and use of our website, products, and services. By using our site, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

1.1 Eligibility: By purchasing from Butcher's Bounty, you confirm that you are at least 18 years old or have the consent of a legal guardian.
1.2 Accuracy of Information: You agree to provide accurate and complete information when placing an order.
1.3 Product Availability: All products are subject to availability. We reserve the right to discontinue or limit quantities of any item.

2.1 Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated at checkout. All payments must be received before order shipment.
2.2 Order Confirmation: You will receive a confirmation email upon placing an order. If there are any issues with your order, we will contact you directly.

3.1 Shipping Times: We aim to process and ship orders within 3 days. Delivery times vary depending on location and carrier.
3.2 Shipping Costs: Shipping costs are calculated at checkout and depend on your location and order size.
3.3 Risk of Loss: Once an order is delivered to the shipping carrier, we are not responsible for delays, damages, or lost packages.

Please see our Standard Return Policy below.

All content on this website, including images, text, and logos, is the property of Butcher’s Bounty. Unauthorized use is prohibited.

We are not liable for any damages resulting from improper use of our products. Always supervise your pet while they enjoy our treats.

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.

For questions about these Terms and Conditions, contact us at:
Email: [Insert Email]
Phone: [Insert Phone Number]

Effective Date: 11/21/24

At Butcher's Bounty, we strive to ensure you and your pet are satisfied with your purchase.

1. Products must be returned within 30 days of purchase.
2. Items must be unused, in their original packaging, and in resalable condition.

1. Opened or used treats.
2. Items marked as final sale.
3. Custom or personalized products.

1. Contact Us: Email contact@butchersbountypettreats.com to initiate a return. Please include your order number and reason for return.
2. Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item sent).
3. Inspection: Once received, returns will be inspected. If approved, a refund will be issued to your original payment method within 7–10 business days.

If your order arrives damaged or defective, please contact us within 7 days of receipt with photos of the issue. We will provide a replacement or full refund, including shipping costs.

We’re committed to your satisfaction. If you have questions, please reach out to our customer service team at contact@butchersbountypettreats.com.